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Intro to Appearance & HIPAA
Learn how to present yourself professionally on OPI and VRI calls. This section covers dress code, camera framing, and how to create a quiet, HIPAA-compliant environment that protects patient confidentiality.
Intro to Ethics & Standards
Explore the National Code of Ethics and Interpreter Standards. Learn to uphold confidentiality, accuracy, and professionalism while mastering the four interpreter roles: conduit, clarifier, cultural broker, and advocate.
Intro to Note-Taking
Master essential note-taking techniques to improve memory and interpretation accuracy. Learn abbreviations, symbols, chunking, and visualization strategies to support high-quality interpreting in real-time.
About the course
The Professional Interpreter: VerbatUm Onboarding Basics was created to give you the confidence, structure, and tools you need to succeed on both OPI (Over-the-Phone) and VRI (Video Remote Interpretation) calls. In just a short time, you’ll learn how to show up professionally, maintain a HIPAA-compliant environment, understand and apply interpreter ethics, and manage real-world scenarios using the four interpreter roles: conduit, clarifier, cultural broker, and advocate. You’ll also build strong note-taking skills that help you stay focused, accurate, and in control during complex conversations — all with practical techniques you can start using right away. Designed by industry veterans, this course doesn’t waste your time with theory alone. It’s packed with real-world expectations, proven strategies, and clarity on what separates an average interpreter from a professional. If you want to feel prepared, confident, and respected in your work — this course is for you. ✨ Start now and take the first step toward becoming the polished, reliable interpreter every provider wants on the line.